The Terms and Conditions of Transport laid down in this document apply to all transport assignments that Celertrasporti S.r.l. ( From now Celertrasporti) has committed to perform, unless otherwise agreed between the parties.
Transport undertaking
Celertrasporti’s responsibility as a goods carrier commences once the goods have been taken over for forwarding and ceases once the goods have been delivered to the consignee at the place designated for delivery or have been placed at the consignee’s disposal in the stipulated place. Celertrasporti reserves the right to select the type of vehicle, the mode of transport and transport routes and, acting at its own discretion, to convey the goods in direct traffic or with transshipment.
Prices and agreement validity
Quotations given and agreements concluded are based on the tariffs, charges, currencies and conversion rates, taxes and other public levies, fuel costs and traffic conditions on the date of the quotation. Should changes occur in these conditions or should other cost increases outside our control arise, we reserve the right to initiate negotiations.
A quotation is considered accepted only upon the customer having booked the first transport quoted.
A contract which has reached its last day of validity is extended automatically on a monthly basis thereafter, unless Celertrasporti has given notice of a freight adjustment before the date of expiry.
Alteration and cancellation
Bookings of transport assignments can be altered or cancelled up to 48 hours before the booked loading time. In the event of alteration or cancellation within 24 hours of the booked loading time, Celertrasporti reserves the right to invoice 80% of the agreed freight charge.
Terms of payment
Unless otherwise agreed, payment for transport is in advance.
Insurance
Celertrasporti is responsible for the goods from the moment it takes over the goods from the sender until they are delivered to the recipient. If damage or loss has occurred during the ferry crossing, the provisions according to the applicable regulations of the Contract for the International Carriage of Goods by Road (CMR) may apply. Transport insurance can be taken out.
Loading and unloading
Loading and unloading shall be carried out in agreement with the driver. The consignor and consignee shall make sure necessary goods handling equipment is available to ensure loading and unloading can be carried out correctly and safely. For consignments of under 10 tonnes of freight, 30 minutes of loading or unloading are included free of charge. For consignments of over 10 tonnes of freight , 60 minutes of loading or unloading are included free of charge. If the loading or unloading time is exceeded, Celertrasporti reserves the right to charge extra fees.
Dangerous goods
At the time of booking a transport assignment, the customer shall inform Celertrasporti if the goods are classified as dangerous and, pursuant to regulations, submit documentation to Celertrasporti S.r.l. The consignor is responsible for ensuring valid documentation is completed in compliance with legislation in force in the countries concerned.
Complaints
Visible damage or loss shall be noted in the consignment note upon the receipt of the goods and countersigned by the driver. Hidden damage must be reported in writing within 7 days of receipt. Compensation claims shall be submitted in writing and must be supported with a copy of the deliverer’s invoice, copy of the consignment note, photographs of damaged packaging and goods and other documentation necessary to proceed with the complaint.
Damaged goods shall be stored appropriately until the insurance company with which the case shall be filed has been determined.
If the customer holds their own cargo insurance, the customer’s insurance company must be contacted immediately. Any claim for damage must be submitted to info@celertrasporti.com.